At Go Off Road we offer 3 different finance options - Snap, Klarna or Humm.

Finance is available for any purchase over £300. This includes bikes or parts.

All finance purchases MUST be applied for and completed online. Finance purchases cannot be completed in store or over the phone by our staff members.

Please also note that the finance agreement is done through a third party (Snap/Klarna/Humm) and Go Off Road is simply known as the “introducer”. 

This means that we have no say in regards to you being accepted or declined for finance, nor do we have any say in the amount you can finance.

In some cases, the finance provider will not provide the full amount for the product. 
Example: You want to buy a Sur Ron Light Bee for £4000, They will only finance £3000. This means that the remaining balance of £1000 will need to be paid in store or via bank transfer.

You can also reduce the monthly payments by paying a deposit at the beginning of your finance agreement. This is entirely optional.

Similarly, you can also part exchange your bike you bike with us towards your new bike meaning that you would have to finance less overall.
Example: You want to buy a Sur Ron Ultra Bee for £6500, you part exchange your Sur Ron Light Bee with us for £3000, meaning you only need to finance the remaining £3500 rather than the full £6500.

If you are declined finance with one provider you can still apply for it with one of the other providers. 

You can usually reapply for finance with a provider who previously declined you after 30 days.

Your finance agreement is not in place until you have agreed and signed it. Therefore you can apply for finance to see if you are eligible without committing to any payments. This is ideal for customers who are unsure if they are eligible or not for finance.

Most finance agreements are in place for 30 days so you can check whether you are eligible or not and sign it at a later date if needed. If the agreement is not signed within the 30 days you will need to reapply for finance.

Please note: Some of our providers offer finance cards. These cannot be used on our store for any purchases so please double check this when filling out your finance agreement.

How to apply for Finance

1. Pick any item over £300 and add it to your basket. You can order multiple lower price items as long as your total amount is over £300 you can apply for finance.
   
   
2. Go to the checkout page and fill out your details as normal.
   
   
3. At the bottom of the checkout page choose one of the finance options - Snap Klarna or Humm.
   
   
4. Press PAY NOW with your chosen finance provider. This will take you to their portal where you will need to fill out your details to check if you are eligible. 
   
   Please note: The items which you have financed can only be delivered to the address on the agreement. This cannot be changed after the agreement is completed and in place. 
   
5. We will be in contact with you around this stage to double check that you are happy with the finance agreement and the products you are wanting to finance.
   
   
6. You will then need to agree and sign the finance agreement to activate it. The first payment will usually be processed within a few days of this stage.
   
   
7. Once you have signed the finance agreement we will contact you again about delivery or collection of your products. The usual timeframe for delivery is about a week depending on the availability of products. 
   
   
8. When receiving your items either by collection or delivery, the person who applied for finance MUST be present with photographic ID such as a passport or driving license as well as document with their name and address on it such as a council tax bill. If this person is not going to be present on receiving the financed items then they must leave the above mentioned documentation with a nominated person and we MUST be contacted ahead of time. 
   
   If this is not done then there will be delays in receiving your finance purchases and you may be charged for redelivery.

What Documents Do I Need To Show On Collection/Delivery?

You will need to show ONE OF EACH of the following photo ID documents and non photo documents.

Acceptable Photo Identification:

• Valid passport (not expired)
• Valid UK / EEA driving licence (provisional or full).
• CitizenCard bearing a photograph of the customer.
• EEA member state identity card.
• UK Residence permit issued by the Home Office to EEA nationals.

Non Photo Documentation:

• Council Tax Bill
• Bank Statement
• The Bank Card used for the purchase

IMPORTANT: These documents are a requirement from the finance provider policy and are non negotiable.