Warranty Policy

Our products come with a comprehensive warranty that covers any defects or issues arising from non-user error, ensuring you receive the best quality and durability. Below are the key details of what is covered and not covered under this warranty:

What the Warranty Includes:

- Non-User Error Defects: Any manufacturing or material defects that impact the functionality of the product.

- Battery Malfunction: If the battery fails to perform as expected under normal usage, it will be replaced or repaired free of charge.

- Electronic Failures: Issues with internal electronic components that occur due to no fault of the user.

What the Warranty Does Not Include:

- Wearable Parts: Items subject to regular wear and tear, such as tires, chains, or brake pads, are not covered.

- Crash or Accidental Damage: Any damage resulting from accidents, falls, or improper use will not be covered under the warranty.

- Third-Party Repairs: Any unauthorized repair or modification will void the warranty.

Important Note:

All warranty claims and repairs must be addressed exclusively at our Wakefield workshop. Any attempt to repair the product at another location or by a third party will invalidate the warranty. Ensure that all services are completed through our certified Wakefield service center for the warranty to remain valid.

For any questions or to schedule a warranty claim, please contact our support team for assistance!