ALL QUESTIONS ANSWERED
FREQUENTLY ASKED QUESTIONS
DO YOU OFFER FINANCE?
Yes we do!
We offer Finance at checkout via Snap, Humm and Klarna. Please note that finance must be completed online and cannot be completed in store or over the phone.
Where is your shop?
Our showroom and workshop is based in Wakefield, West Yorkshire.
Can I test ride a bike?
Unfortunately due to safety and insurance reasons we don't offer test rides in store.
You are welcome to sit on the bikes to size them up.
We also offer demo days when able if you are wanting to try a bike.
Do you fix electric bikes?
Yes we are E-bike specialists primarily working on the bikes we sell such as Surron, Talaria, Stark and Revvi e-bikes. Whether you need a service or complete rebuild we have you covered.
Please note, we would need to see bikes in store as we cannot diagnose issues over the phone.
What is the free gift?
The free gift is a random product as a thank you for your order.
It may be something relevant to your bike, a promotional item or clothing/safety gear.
Unfortunately the gift isn't £200!
Do you work on Pit Bikes?
Yes we do. However, we currently only work on pit bikes that we have personally sold.
Do you work on Motocross bikes?
Unfortunately we do not work on motocross bikes. We aim to specialise in just the bikes that we sell so that are able to source parts and that our technicians are experts on a smaller range of bikes.
Can you customise my e-bike?
Yes we offer a range of customisation and upgraded parts. We can simply supply or fit them inside our in-house workshop.
Do you deliver?
Yes we can deliver all over the UK and Northern Ireland.
Do you offer warranty?
Depending on the bikes purchased the warranty will cover 6-24 months. Please speak with the team when purchasing your bike for more information.
Please note that most issues will need to be resolved in store.
Can I part exchange my bike?
Yes you can part exchange your bike for a new one. We look for bikes with low mileage and in good condition. Fill out the part exchange form or send us a message via social media with details of the bike.
Can you sell my bike for me?
Unfortunately we cannot sell your bike for you in store or online.